Privacy Policy

ADS Operations ("we", "us") provides commercial furniture installation, warehousing, and logistics services, plus an online portal for clients and our crews. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details you submit through our forms — name, company, email, phone, project scope, and any notes you provide.
• Account information for portal users — email, full name, role assignment, and profile metadata.
• Project data you or our team add inside the portal — comments, attachments, schedule entries, deliveries, and quotes.
• Technical data — basic server logs, browser type, and timestamps used to keep the service reliable and secure.

How we use information

• To respond to quote requests and deliver the services you hire us for.
• To operate, maintain, and improve the portal and our website.
• To send transactional notifications (task assignments, delivery updates, project comments).
• To comply with legal obligations and protect against fraud or misuse.

We do not sell your personal information, and we do not use it for advertising or profiling.

Sharing

Portal data is only visible to authorized members of your project — our staff in the roles required to deliver the job, and, where applicable, your own client account. We share data with infrastructure providers (hosting, authentication, email) strictly to operate the service, under appropriate confidentiality and security terms.

Security

Access to portal data is enforced by row-level security policies in our database, role-based access control, and encrypted connections. File uploads are stored in a private bucket and only released to users authorized to view the parent project.

Retention

We keep project and account records for as long as you are an active customer, and after that for the period required by tax, accounting, and legal obligations.

Your choices

You can request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law and our legitimate business needs. Contact us at the email below to make a request.

Contact

Questions about this policy? Reach us through our contact page.